Symposium on Developing a Financial Ombudsman Scheme in Cambodia
- ngofmail
- Apr 6
- 1 min read
Hyatt Regency Hotel, Phnom Penh
Friday, 4 April 2025
What a powerful gathering! NGO Forum on Cambodia joined 70+ key players from civil society, government, private sector, UN agencies, and development partners to explore the path toward a fairer, more transparent, and accountable financial sector in Cambodia.
Our Representatives:
Mr. MAR Sophal, Program Manager
Mr. CHAN Vicheth, Program Manager
Organized by:
International Finance Corporation (IFC) & the Association of Banks in Cambodia (ABC)
Highlights from the Day:
Opening by leaders from IFC, ABC & the National Bank of Cambodia
Insightful keynote by Mr. David Thomas, international expert on Financial Ombudsman services
Dynamic panel discussions with IFC, UN & ABC on making this scheme a reality
Engaged Q&A and powerful closing remarks calling for strong, independent mechanisms
Key Takeaways:
Cambodia is ready for a Financial Ombudsman Scheme to protect consumer rights and resolve disputes
Independence, transparency, and sustainability are the foundation
A clear structure with an external Chief Executive and a diverse governing board is essential
This is a big step forward in creating a financial system where every voice is heard, and every issue is fairly addressed.










